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Our thoughts are with those affected by the recent earthquake in Morocco. We understand that the ability to stay connected with loved ones is crucial, so Start.ca is offering free long-distance phone calls to Morocco for all our valued customers until September 30th, 2023.

What is a Router?

In this support video, Stacey from the Start.ca service desk explains the role a router plays in getting your devices connected to the internet.

This video features captions and descriptive transcript.


You may have been told you need a router to get your internet-enabled devices on the internet, but maybe you don’t understand what it is. Not a problem. Here’s a brief overview:

  • A router takes the internet connection coming into your home and shares it to your devices, like computers, tablets and even televisions.
  • Nowadays most routers do this using Wi-Fi, and can handle wired Ethernet connections too.

What type of router is right for you?

Here are some pointers to help you pick a router:

  • An entry level unit typically works for 2 or 3 simultaneous users
  • A more robust unit may be needed for households with multiple smartphones, computers, tablets
  • Get the best one you can afford
  • Do your research and read reviews, or contact us for suggestions

Need help?

  • Contact us if you need help setting up this essential piece of equipment.

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