When should I use StartCARE?
StartCARE can help diagnose and resolve many common internet issues, including:
What can StartCARE do?
The friendly tech support app
See for yourself how easy it is to run scans, diagnose network issues, and get quick fixes.
How it works
Select Network Scan to start the diagnosis.
When complete, the app will provide you with your current network statistics.
From there, select Improve Network Health.
You will be guided through recommended troubleshooting steps needed to resolve your connection issues.
Using this app didn't solve your issues?
Our friendly Customer Experience Team is available 24/7.
Call 1-866-434-5888 for assistance, now.
Be sure to have the key code from the right-hand corner of your screen ready to share and let us know that you’ve already run the StartCARE scan.
Your Customer Experience Representative will then be able to access real-time network data and visuals from the app.