PIN code security is here
2 minutes read
|
March 5, 2019
Making a change to your Start.ca account? You’ll need a PIN.
Make sure to set yours up now. Here’s how (and why).
Data breaches are big news — it seems there’s a new one happening every week. Keeping your Start.ca account secure is extremely important to us, so we’re taking steps to help prevent potential security issues.
Beginning March 1, 2019, all Start.ca customer accounts will need to have a 4-digit PIN code set up. You’ll need to use this PIN whenever you want to change an address, add (or remove) something from your account, or adjust your account in some other way.
This PIN will be used (online and over the phone) along with other account information to help verify your identity. This is to help ensure that changes aren’t being made to your Start.ca account without your knowledge or consent.
So, how do I create a PIN code?
- Log in to your Start.ca customer portal
- In the menu, select ‘Settings’
- Next, select ‘PIN Code’
- Fill out the required fields under “Set/Change your security PIN Code” and save
Please keep reading for more information!
Important to note, if you:
- Are already logged in, this link will take you directly to the PIN code page.
- Don’t have a portal account yet, you can register one and then complete the steps above.
- Need any help creating your PIN, or anything else please call us at 1-877-78-START (24/7) or start a live chat on our website. One of our Service Desk agents will be happy to help.
You may also like...
Your Back-to-Campus Internet Tech Checklist
If you're a student who is moving for college or university this year, getting your internet requirements sorted out before school starts is essential!
2 minutes read
Want to Keep Internet Prices Fair? Here's How You Can Help Overturn the Recent CRTC Decision
The CRTC recently opted to reverse its own 2019 regulatory decision to implement lower internet access rates in Canada. We're pushing back to have the decision overturned, but we need your help. For more information on what this decision may mean for you and how we can all help fight it, read on.
2 minutes read
Top 5 Tips for Improving Your Wi-Fi Right Now
If your Wi-Fi connection isn't up to snuff, it can be super frustrating just to get simple things done. Rest easy friends, we're internet experts and we're here to help! Check out these few simple things you can do RIGHT NOW to try and improve your home Wi-Fi connection without spending any money.
2 minutes read
Start Talk Episode 20 - How Does the Internet Work?
In episode 20 of Start Talk, we ask CEO Pete Rocca how the internet actually works!
2 minutes read
2020 And Your Internet Experience Just Got A Little Smoother
Even Internet Services Providers struggled through 2020. But as the year draws to a close, we reflect on how all of us banded together and how it made Start.ca stronger.
2 minutes read