What is Digital Home Phone?

Digital Home Phone works pretty much the same as a landline, except instead of relying on phone wiring, it allows you to chat with your friends and family through your internet connection. VoIP or Voice over Internet Protocol technology works by transferring audio signals into digital signals and vice versa.

All packages include the following features you’d typically have to pay an arm or a leg for:

Call display – See who’s calling

Call forwarding – Pass it on or take a call on the go

Call waiting – We get it, you’re popular

Three-way calling – 3 is not always a crowd

Voicemail – You can even get recordings forwarded to your email

Digital Home Phone Packages

Choose from 3 affordable plan options that can help you stay in touch with
friends and family, no matter where they may be.

Long-distance rate checker

View long-distance rates for:  
Enter the country code & the first 6 digits of the phone number.

Why enter a phone number?

By entering the country code and the first 6 digits of the phone number, our system can identify the per-minute rate for international calls to any destination. This rate calculation takes into account many factors such as the country, carrier, and area. We do not record this information.

Charges may apply for toll, special services and calls outside of your plans calling area.

Our Digital Home Phone plans are for residential use and subject to a fair-use policy of 3,000 minutes per month.

Why go with Start.ca Digital Home Phone?

Why not get all the benefits of a traditional home phone, and then some, all for less money?

Keep your number

Transfer your current number over to our service at no extra charge. Just be sure not to cancel your existing service before contacting us!

New tech, same phone

Most standard corded or cordless home phone sets will work with our digital adapter, so switching over is super easy.

Real savings

Save up to $30/month or more compared to equivalent landline plans. You can start a vacation fund with those savings!

No contracts

You like your freedom. We get that. That’s why all of our services are charged on a month-to-month basis. No contract required.

24/7 support

If you ever experience an issue with your service, our Customer Experience Group is available to help you out 24/7/365.

Work from home

Tired of charging your cell phone 3 times a day due to work calls? Digital Home Phone may just be the solution to your low-battery blues.

Emergency 911

The emergency 911 service provided with our Digital Home Phone plans differ in a number of ways from the traditional 911 service available with most traditional phone lines. For more information about the differences and limitations please see www.start.ca/services/digital-phone/about911

We're here to answer your questions.

Check out our frequently asked questions and contact us if you still need help.

  • How do voicemails work?

    Voicemails are stored as MP3 files with a limit of 160 minutes of space. Voicemails can be accessed through a remote service, delivered directly to your email inbox, or both. Voicemails older than one year will be automatically removed from the system.

  • Will I lose my Digital Home Phone connection if the hydro goes out?

    If the hydro goes out, unfortunately yes, you will lose your Digital Home Phone connection. Unlike some landlines which pull power from the telephone wiring, Digital Home Phone does require a power source.

  • Do you need to have Start.ca internet to sign up for Digital Home Phone?

    The short answer is nope, you can sign up for Digital Home Phone with no need for Start.ca internet service. That being said, we do highly recommend that you take a look at our awesome internet packages anyway.

Internet that's friendly

With plans starting at just $39/month, it’s easy to see what people are smiling about.

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The channels you love, the features you want. The future of TV is here. Plans start at $10/month.

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