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Keep your number
Transfer your current number over to our service at no extra charge. Just be sure not to cancel your existing service before contacting us!
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New tech, same phone
Most standard corded or cordless home phone sets will work with our digital adapter, so switching over is super easy.
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No contracts
You like your freedom. We get that. That's why all of our services are charged on a month-to-month basis. No contract required.

Digital Home Phone Packages

Choose from 3 affordable plan options that can help you stay in touch with
friends and family, no matter where they may be.

Long distance rate checker

By entering the country code and the first 6 digits of the phone number, our system can identify the per-minute rate for international calls to any destination. This rate calculation takes into account many factors such as the country, carrier, and area. We do not record this information.

Charges may apply for toll, special services and calls outside of your plans calling area.

Our Digital Home Phone plans are for residential use and subject to a fair-use policy of 3,000 minutes per month.

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Emergency 911

The emergency 911 service provided with our Digital Home Phone plans differ in a number of ways from the traditional 911 service available with most traditional phone lines. For more information about the differences and limitations please see www.start.ca/services/digital-phone/about911

Mental health crisis and suicide prevention services

As of July 16th, 2022 a 3 digit abbreviated dialing code (9-8-8) was implemented in the United States for mental health crisis and suicide prevention services.

At this time, a three digit number such as 9-8-8, is not yet available in Canada. If you require assistance, call the toll free number 1-833-456-4566 (24/7/365), or text 45645 (available 4pm - Midnight ET), to connect with a responder.

For more information on Crisis Services Canada, visit crisisservicescanada.ca

FAQ

  • How do voicemails work?

    Voicemails are stored as MP3 files with a limit of 160 minutes of space. Voicemails can be accessed through a remote service, delivered directly to your email inbox, or both. Voicemails older than one year will be automatically removed from the system.

  • Will I lose my Digital Home Phone connection if the hydro goes out?

    If the hydro goes out, unfortunately yes, you will lose your Digital Home Phone connection. Unlike some landlines which pull power from the telephone wiring, Digital Home Phone does require a power source.

  • Do you need to have Start.ca internet to sign up for Digital Home Phone?

    The short answer is nope, you can sign up for Digital Home Phone with no need for Start.ca internet service. That being said, we do highly recommend that you take a look at our awesome internet packages anyway.