Compatible modems
About fibre internet
911
Digital Voice Emergency 911
Our Digital Voice services use VoIP which has certain limitations relative to the Enhanced 911 service generally available on traditional land-line phone services.
As VoIP uses the internet to deliver service to the customer, any communication failures, such as power disruptions, internet connection outages, congestion or routing issues, modification of equipment or suspension of service, may prevent dialing to emergency services including 911.
Unlike traditional phone lines and Enhanced 911 which are tied to your physical address, our VoIP services are nomadic and therefore it is important that you update your address in our customer portal if you relocate your phone adapter. It may take up to 3 days for the initial activation or any subsequent updates of your address information to fully propagate throughout the 911 systems. Customers travelling outside of Canada with their phone adapter will not have access to 911 services.
When dialing 911 through VoIP services, the call may be routed to an intermediary emergency service operator to help ascertain the caller location information. The caller should be prepared to confirm or provide their current address and phone number so the call may be transferred to the appropriate emergency services personnel. If the caller is unable to speak, the operator may assume the call is from the last registered address which is why it is critical to ensure your address information is always current.
Due to the technical differences between the 911 services, there is a possibility that a VoIP 911 call could ring busy or take longer to answer as compared to a traditional 911 call placed from a fixed location. Callers to any emergency services should stay on the line until otherwise instructed and call back immediately if disconnected.
Customers should also inform any household residents, guests or other persons who may dial 911, of the nature and limitations of VoIP 911 services. Anyone uncomfortable with these differences should have an alternate means of accessing traditional 911 services or not subscribe to a VoIP based phone service.
Our services are provided “as is” and “as available” without any warranty or conditions of any kind.
Mental health crisis and suicide prevention services
As of July 16th, 2022 a 3 digit abbreviated dialing code (9-8-8) was implemented in the United States for mental health crisis and suicide prevention services.
At this time, a three digit number such as 9-8-8, is not yet available in Canada. If you require assistance, call the toll free number 1-833-456-4566 (24/7/365), or text 45645 (available 4pm – Midnight ET), to connect with a responder.
For more information on Crisis Services Canada, visit crisisservicescanada.ca.
Number transfer
Your number stays with you
Keep your existing phone number with our free transfer offer.
Important Information
When transferring a number it is important to note that you must not cancel your current phone provider before the transfer is 100% complete. If you cancel your service before the port is completed the transfer will fail and your number may be lost. Other errors such as an incorrect name or address will cause the transfer to fail so please double-check all information is correct.
Steps
1. Complete all of the information below
2. Confirm the details and submit the transfer request for processing
3. DO NOT CANCEL YOUR CURRENT PHONE PROVIDER BEFORE THE TRANSFER IS 100% COMPLETE
4. When you submit your phone port form, please make sure the Name and Address match the information on your phone bill, otherwise there can be delays
Internet
All packages include:
Sales & support
Our sales and support desk is here to help. You can reach us by phone, email or live chat.
No contracts
We provide our services on a month-to-month basis, no contract required. Accounts are billed on the 1st of the month for that month's service.
Fair pricing
You can trust us to not surprise you with any unexpected fees. We believe in simple, friendly pricing.
How do I switch my internet provider?
Switching is easy. Sign up online or by phone, even before you contact your existing provider.
Sign up
Enter your address, choose a package and complete your sign up!
Say goodbye
Let your current provider know you’ve switched things up.*
Connect
On your installation or activation date, connect your Start.ca modem.
Get online!
That’s it. Time to go enjoy your new internet service!
*If it makes you feel better, you can tell them that it’s not them, it’s you.
Internet that’s friendly
We don’t like contracts. With us, you pay month-to-month and can make changes to your services whenever you need. Our friendly sales and support teams are available 24/7, so you’ll always have help when you need it.
Who we are
Start.ca is a family of nearly 200 individuals based in London, Ontario, who share a common belief that telecommunications should be simple, friendly, and affordable. As our network of customers continues to grow, we are changing what internet service looks like in Ontario, one customer at a time.
Customer Feedback
Find out why our neighbours love us.
We're here to answer your questions.
Check out our frequently asked questions and contact us if you still need help.
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What should I do if I’m having internet issues?
New! StartCare self-help mobile app, available on Google Play and the App Store.
If you’re experiencing slow speeds, excessive buffering, spotty Wi-Fi coverage, or other network issues, StartCare can help.
The app lets you run network scans from the comfort of your home, then provides you with step-by-step instructions on how to resolve any issues. It can also send real-time diagnostics and test results to our Customer Experience Team, allowing us to offer even more comprehensive support.
Learn more on our StartCare Page.
Using this app didn’t solve your issues?
Call 1-866-434-5888 for assistance, now.
Let us know that you’ve already run the StartCare scan and be sure to have the key code from the right-hand corner of your screen ready to share.
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I already have a modem. Is it compatible with Start.ca internet service?
If you already own a modem, and it is not locked to another internet provider it’s possible that you can use it with your Start.ca internet service.
Click here to see our list of compatible modems.
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What’s the difference between a modem and a router?
To get connected to the internet, you need a modem. A modem creates the connection to your internet service provider (hopefully us!).
If you want to get multiple computers, smartphones, tablets and gaming consoles online then you’ll need a router. A router connects to the modem and shares its connection, giving your devices access to the internet.
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Does my installation need an on-site visit?
Most cable service transfers don’t require a visit from a technician. However, if you’re setting up a new cable internet service, then a visit from a technician is needed.
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Will I get an order confirmation?
Yes. We will send you an email (and call you) within 48 hours of when you sign up to confirm that everything for your order is scheduled and lined up for your internet service activation date.
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Will you call before my internet installation date?
Yes! We will call and go over the details of your order, including the time and date of your installation or transfer.
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When will I get my first bill?
Since we offer a “pay-as-you-go” system, your first payment is collected when you sign up with us, which includes your installation fee (if any), your first month of service, and any equipment fees.
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How do nodes work together to create a mesh network?
Mercku’s system automatically connects your devices to the nodes with the clearest nearby signal. As you move around in your home, your device can seamlessly switch back and forth between nodes, giving you the strongest signal wherever you go.
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What internet plan should I get?
This depends largely on two things: how many people will be using it, and for what. A household of two people may find one of our “light” packages is perfect, while a family of four (or more) is likely going to get the most of our heavy usage internet plans.
Need help deciding? Call us toll free at 1-866-434-5888.
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What does unlimited internet mean?
Unlimited internet refers to the amount of data you can download each month. Most of our internet service plans have no download limit, which means they also have no overage fees 🙂
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How long does it take to switch my internet service to Start.ca?
We can generally get you up and running in 5-10 business days to switch to Start.ca, depending on what type of internet service you select and whether you’re transferring an existing service.
TV
All your favourite TV channels, for less
From CNN to HGTV to HBO Canada, Start TV makes it easy to get all the channels you love. Start TV also comes loaded with smart features designed to help you get the most out of all your favourite TV programs.
*Start TV is only available to Start.ca internet customers (it’s a regulation thing). So, if you’re not already signed up, what are you waiting for?
Compatible systems and devices
You can now enjoy Start TV from popular streaming devices by simply downloading the Start TV app. You can also watch Start TV directly on your set-top box to enjoy a flexible viewing experience.
*Device must be connected to your Start.ca internet service for full Start TV access.
Amazon Fire TV
You can now watch Start TV on supported Amazon Fire TV devices, so it is easy to keep all your streaming apps in one place. Check below to see if your device is compatible.
Apple TV
You can now enjoy Start TV from the comfort and familiarity of Apple TV's user-friendly interface via the Start.TV app. Check for your device compatibility below.
Chromecast with Google TV
Watch Start TV through supported Google TV devices. You can now add the user-friendly Start TV to stream all your favourite shows, movies, sports, and more. See if your device is supported below.
Start TV Set-Top Box
Our compact set-top box delivers beautiful HD picture quality, and our Bluetooth-enabled remote control works smoothly even when the set-top box is hidden away. Built-in Wi-Fi makes setup easy, and the included HDMI cable is all you’ll need to hook it up to your TV or home theatre system.
Rent for $10 per month, or purchase for $160
+ more
Watch TV On The Go
Have channels like Sportsnet or CRAVE in your Start TV package? Download their apps, and log in using your Start TV account to enjoy things like TV, on-demand programming, and more!
The next generation of TV
The future of entertainment is here! Our innovative features give you a new way to watch TV — your way.
Watch on your devices
Download the Start TV app onto your laptop, tablet and phone, and watch on your couch, in the kitchen, or even the backyard. Enjoy Start TV wherever you're connected to your home Wi-Fi.
There’s an app for that
In addition to Start TV you can also enjoy YouTube, and browse other apps right from your TV.
Record and watch later with PVR
Record 50 hours of programs (and record multiple programs at once). You can even access recordings from other devices in your home.
Unique recommendations
Create a user profile for everyone in the house and Start TV will recommend programming you'll enjoy watching together.
Three friendly base packages to choose from
Whether you want it all or just the basics, there’s a base package designed with you in mind. Once you’ve made your selection, you can add as many theme packs or individual channels to your package as you want.
Light
Our basic channel package
$10
*per month
was $20 *Terms and conditions apply.Our basic package with 40 channels, includes local news, major networks, and French programming.
Sign Up Today See Channels
Premium
Tons of channels at a great price
$40
*per month
was $50 *Terms and conditions apply.A great selection of 80+ popular channels, includes specialty programming and sports.
Sign Up Today See Channels
Ultimate
Our fully-loaded package
$80
*per month
was $90 *Terms and conditions apply.Features 130+ channels, with everything from our Premium package + 6 of our popular theme packs.
Sign Up Today See Channels
Premium
Tons of channels at a great price
$40
*per month
was $50A great selection of 80+ popular channels, includes specialty programming and sports.
Light
Our basic channel package
$10
*per month
was $20Our basic package with 40 channels, includes local news, major networks, and French programming.
Ultimate
Our fully-loaded package
$80
*per month
was $90Features 140+ channels, with everything from our Premium package + 6 of our popular theme packs.
Individual channels
Looking for a specific channel? Start TV makes it easy to order individual stations that might not be included in your package.
Get more with a Theme Pack or Add-on
Personalize your Start TV experience by adding some of our tailored theme packs or other add-ons. There's something for everyone!
Add-ons
Crave with STARZ
View ChannelsAward-winning dramas, popular series and well known movies from HBO, CRAVE, and STARZ.
$
20
/ month
with base TV package
Theme Packs
En Français
View ChannelsFrench-language programming for the whole family.
$
10
/ month
with base TV package
Knowledge
View ChannelsIntelligent programming about the world around us.
$
10
/ month
with base TV package
News
View ChannelsInternational, national and local news to help you stay informed.
$
10
/ month
with base TV package
Lifestyle
View ChannelsHobbies, leisure activities, and the interesting things in life.
$
10
/ month
with base TV package
Kids
View ChannelsFun and educational programming for kids.
$
10
/ month
with base TV package
Movies
View ChannelsPopular Hollywood and international movies, award-winning independent films, and documentaries.
$
10
/ month
with base TV package
Sports
View ChannelsA full package of sports entertainment.
$
10
/ month
with base TV package
Log in to popular apps with your Start TV account.
Have channels like Sportsnet, or CRAVE in your Start TV package? Download their apps, and log in using your Start TV account to enjoy things like TV, on-demand programming, and more!
We're here to answer your questions.
Check out our frequently asked questions and contact us if you still need help.
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Can I pause and rewind live Start TV?
Yes, many channels allow you to pause and rewind live TV, but it depends on the content provider. We will be adding this functionality to more channels in the future. Visit this page for a complete channel listing, and what you can do with each one.
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Can I record programs and watch later with Start TV?
Yes, you can record approximately 50 hours of programming on your Start TV network PVR. You can also record multiple programs at the same time, and access your recordings from other devices inside your home.
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Can I watch Start TV on my mobile device?
Yes, you can watch on your mobile devices while on your home Wi-Fi. However, some limitations may apply to certain channels. Visit this page for a complete channel listing, and what you can do with each one.
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How many televisions can I connect?
You can access up to 4 streams on one Start TV account at one time. One set-top box counts as one stream (as does one tablet, one mobile phone, etc.). If you need more than 4 streams, you’ll need to sign up for an additional Start TV account. This is a Canadian Radio-television and Telecommunications Commission (CRTC) requirement.
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Will I get my favourite channels with Start TV?
Yes. Our Start TV channel packages offer the channels you already know and love. Visit this page for a complete channel listing, and what you can do with each one.
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How do I watch Start TV?
You can watch Start TV several ways. To watch Start TV on your television, you must rent or purchase a set-top box for each television you want to use, or you can download the Start TV app onto your mobile phone or tablet.
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Why do I need to be a Start internet customer to get Start TV?
Media distributors, like Start TV, must be registered and this registration tells us exactly how we are allowed to deliver media. The media we broadcast must be sent over our own internet distribution network, which means we can only offer Start TV to people who are Start.ca internet customers. This is a requirement from Canada’s Broadcasting Act.
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What is Start TV, and how is it different from other TV providers?
Start TV is the next generation of TV service. It uses your existing internet connection to deliver television programming to your home through a set-top box.
Get on the TV insiders’ list
Stay up to date with all the latest on Start TV. Sign up to our mailing list.
Channel lineup
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A&E delivers a variety of quality entertainment featuring original biographies, documentaries, literary adaptations, mysteries and specials.
Individual Channel Price: $3.00
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ABC Detroit HD is a US channel that features movies and primetime programming along with local news for Detroit.
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ABC Seattle HD is a US channel that features movies and primetime programming along with local news for Seattle and Tacoma.
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ABC Spark connects to young adult audiences with bold, original programming and immersive social engagement. Fresh, modern and fun, ABC Spark offers a mix of hit original series, fan-favourite movies and popular holiday stunt events.
Individual Channel Price: $3.00
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From original animated comedies to live action programming, Adult Swim content is an unexpected blend of authenticity, originality, and cleverness. Engaging audiences through a bold and irreverent voice, Adult Swim offers an immersive experience that places fans at the center, bringing together comedy, gaming, music and live events.
Individual Channel Price: $3.00
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AMC reigns as the only network to ever win the Golden Globe® Award for Best Television Series (Drama) three years in a row and the only basic cable network to win back-to-back Primetime Emmy® Awards for Outstanding Drama Series. Whether commemorating favourite films from every genre and decade from the most comprehensive library or creating acclaimed original productions, the AMC experience is an uncompromising celebration of great stories.
Individual Channel Price: $5.00
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Audio-only channel that has online reading services covering up-to-date national and international news, sports, business, entertainment information, and original programming.
Individual Channel Price: $0.00 |
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AMI-télé is the world’s first French-language network to present its entire schedule with open described video for the blind or partially sighted.
Resolution: HD
Described video television and program guides as services for the blind and visually impaired Canadians.
Individual Channel Price: $0.00 |
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See our planet from a wilder perspective! Animal Planet is the only entertainment brand that captures the drama and compelling creatures of the animal kingdom.
Individual Channel Price: $5.00 |
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APTN provides up to 120 hours of programming a week in English, French, and a number of Aboriginal languages. Content includes children’s shows, educational programming, culture and current affairs, comedy, sports, documentaries, and discussion programs.
Individual Channel Price: $0.00 |
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BBC Earth brings you face to face with heart-pounding action, mind-blowing ideas and the wonder of being human.
Individual Channel Price: $3.00 |
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Bringing you the best of British entertainment. From drama and comedy, to mystery and adventure, BBC First has the perfect mix of premium programming – and a bevy of classic blockbusters! With titles like Top Gear, Death In Paradise, Graham Norton and more, your sofa time starts here.
Individual Channel Price: $3.00 |
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Music, news, comedy, sports, movies and spiritual programming from the leading African American multi-media entertainment company.
Individual Channel Price: $3.00 |
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Boomerang is the transgenerational and timeless brand providing quality and safe entertainment for younger kids and their families to share — and for older siblings to join in! The funny, timeless and trusted entertainment destination for kids and parents to share, laugh and experience together the animated shows that parents love, and kids are discovering.
Individual Channel Price: $3.00 |
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The centrepiece of the Network’s programming is its comprehensive real-time coverage of global market activity from a Canadian perspective. BNN Bloomberg provides constant on screen ticker information from all major Canadian, U.S. and international stock markets.
Individual Channel Price: $5.00 |
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Uninterrupted coverage of Parliament, politics and public affairs. CPAC’s informative interviews, insight and analysis focus on the people and processes shaping Canada each day.
Individual Channel Price: $0.00 |
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Uninterrupted coverage of Parliament, politics and public affairs. CPAC’s informative interviews, insight and analysis focus on the people and processes shaping Canada each day.
Individual Channel Price: $0.00 |
Resolution: HD
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Canal D is the French-language documentary and discovery channel. A dynamic distraction with fascinating documentaries and magazines on hot topics.
Individual Channel Price: $5.00 |
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Cartoon Network is the funny and unexpected brand that stands out from the pack in a way in which kids can relate. Our cartoon-crammed network delivers hilarious comedy, unexpected surprises and edge-of-your-seat action through the best in animated series and hit blockbuster movies. Cartoon Network is where anything is possible, where fun and adventure lives–all day, every day.
Individual Channel Price: $3.00 |
Resolution: HD
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Breaking news, live event coverage, in-depth news and current affairs programming, 24 hours a day, 7 days a week.
Individual Channel Price: $3.00 |
Resolution: HD
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CBC Ottawa is Canada’s English-language public broadcaster, featuring local news coverage, mini-series, sports, movies and commercial-free children’s programming.
Individual Channel Price: Not Available |
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CBC Toronto is Canada’s English-language public broadcaster, featuring local news coverage, mini-series, sports, movies and commercial-free children’s programming.
Individual Channel Price: Not Available |
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CBC Vancouver is Canada’s English-language public broadcaster, featuring local news coverage, mini-series, sports, movies and commercial-free children’s programming.
Individual Channel Price: Not Available |
Resolution: HD
CBC Windsor is Canada’s English-language public broadcaster, featuring local news coverage, mini-series, sports, movies and commercial-free children’s programming.
Individual Channel Price: Not Available |
Resolution: HD
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CBS Detroit HD is a US channel featuring sports, talk shows, movies and popular network series.
Individual Channel Price: Not Available |
Resolution: HD
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CBS Seattle HD is a US channel that features sports, talk shows, movies and popular network series.
Individual Channel Price: Not Available |
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CHCH-TV is the news leader for Hamilton and the surrounding Halton and Niagara regions. CHCH produces over 24 hours of original local news programming each week. With a primetime line-up anchored by movies, news magazine shows, and hit dramas.
Individual Channel Price: Not Available |
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Citytv offers viewers intensely-local, urban-oriented, and culturally-diverse content through its seven television stations in Toronto, Vancouver, Calgary, Edmonton, Saskatchewan, Winnipeg, and Montréal, plus the award-winning Citytv Video app. A distinct alternative to other conventional television stations, Citytv delivers an entertaining mix of Canadian and acquired prime-time programming, news, and local-interactive formats with influential brands such as Cityline, CityNews, and Breakfast Television.
Individual Channel Price: Not Available |
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CMT Canada is the home of funny, lighthearted programming that offers a mix of hit comedies, movies and late night talk shows.
Individual Channel Price: $3.00 |
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Get the latest business news on stock markets, financial and earnings on CNBC. View world markets streaming charts and video; check stock tickers and quotes.
Individual Channel Price: $3.00 |
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CNN is a 24-hour news channel known for providing the latest breaking news and information on the top stories, weather, business, entertainment, politics, and more.
Individual Channel Price: $5.00 |
Resolution: HD
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Cooking Channel Canada is dedicated to the passionate food lover. It’s the answer to a growing hunger for more content devoted to food and cooking in every dimension – from global cuisines to international travel to history and hidden gems.
Individual Channel Price: $3.00 |
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Where every day is the weekend. Escape the city and leave the stress behind with Cottage Life. Celebrating the people, activities, and places that make your leisure time special. Exclusive content covers real estate, food, DIY projects, and much more. Both informative and entertaining, no one captures the essence of weekend living like this.
Individual Channel Price: $3.00 |
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CP24 is Toronto’s source for breaking news. Available on multiple platforms including television, web and mobile, CP24 is the GTA’s #1 destination for news, weather and traffic.
Individual Channel Price: $5.00 |
Resolution: HD
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Home of Hollywood’s biggest movies for their TV premieres, as well as must-watch HBO Max, Showtime and Crave Original series.
Resolution: HD
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Get ready to laugh, cry and fall in love with the best comedies, romances and dramas all on Crave 2.
Resolution: HD
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Featuring action, adventure, and thrillers, Crave 3 will have you on the edge of your seat.
Resolution: HD
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Journey into the compelling and complex world of Crime + Investigation with the definitive mix of television’s current suspense and crime drama franchises and riveting unscripted series that take viewers on an emotional and gripping journey into the world of criminal investigation.
Individual Channel Price: $3.00 |
Resolution: HD
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Get into the biggest sitcoms and late-night talk. A-list standup, hit movies and every other flavour of funny.
Individual Channel Price: $5.00 |
Resolution: HD
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Get into addictive stories, from cutting-edge series to crowd-pleasing whodunits and riveting unscripted moments.
Individual Channel Price: $5.00 |
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CTV is Canada’s #1 private broadcaster. Featuring a wide range of quality news, sports, information, and entertainment programming, CTV has been Canada’s most-watched television network for the past 14 years in a row.
Individual Channel Price: Not Available |
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Get into shows that inspire, with home and lifestyle series, amazing meals to savour and incredible places to explore.
Individual Channel Price: $5.00 |
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CTV News Channel is Canada’s 24-hour all-news network. CTV News Channel draws on the vast resources of Canada’s #1 news organization, CTV News, to deliver breaking news the second it happens from communities across Canada and around the world.
Individual Channel Price: $5.00 |
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CTV is Canada’s #1 private broadcaster. Featuring a wide range of quality news, sports, information, and entertainment programming, CTV has been Canada’s most-watched television network for the past 14 years in a row.
Individual Channel Price: Not Available |
Resolution: HD
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Get into worlds with no limits, where fans connect to the heroes and galaxies we dare to imagine.
Individual Channel Price: $5.00 |
Resolution: HD
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CTV is Canada’s #1 private broadcaster. Featuring a wide range of quality news, sports, information, and entertainment programming, CTV has been Canada’s most-watched television network for the past 14 years in a row.
Individual Channel Price: Not Available |
Resolution: HD
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Available across the country, CTV Two features a dynamic mix of drama, comedy, and reality programming on CTV’s second conventional network. CTV Two is also home to award-winning local CTV News broadcasts that spotlight the day-to-day life in local communities including Vancouver/Victoria, Toronto/Barrie, Ottawa, London, Windsor, and Atlantic Canada.
Individual Channel Price: Not Available |
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Available across the country, CTV Two features a dynamic mix of drama, comedy, and reality programming on CTV’s second conventional network. CTV Two is also home to award-winning local CTV News broadcasts that spotlight the day-to-day life in local communities including Vancouver/Victoria, Toronto/Barrie, Ottawa, London, Windsor, and Atlantic Canada.
Individual Channel Price: Not Available |
Resolution: HD
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Available across the country, CTV Two features a dynamic mix of drama, comedy, and reality programming on CTV’s second conventional network. CTV Two is also home to award-winning local CTV News broadcasts that spotlight the day-to-day life in local communities including Vancouver/Victoria, Toronto/Barrie, Ottawa, London, Windsor, and Atlantic Canada.
Individual Channel Price: Not Available |
Resolution: HD
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Available across the country, CTV Two features a dynamic mix of drama, comedy, and reality programming on CTV’s second conventional network. CTV Two is also home to award-winning local CTV News broadcasts that spotlight the day-to-day life in local communities including Vancouver/Victoria, Toronto/Barrie, Ottawa, London, Windsor, and Atlantic Canada.
Individual Channel Price: Not Available |
Resolution: HD
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CTV is Canada’s #1 private broadcaster. Featuring a wide range of quality news, sports, information, and entertainment programming, CTV has been Canada’s most-watched television network for the past 14 years in a row.
Individual Channel Price: Not Available |
Resolution: HD
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PIX11 is New York’s Very Own and your home for the best in tri-state news, weather and more.
Individual Channel Price: Not Available |
Resolution: HD
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DejaView is the channel devoted to bringing you TV’s ultimate classics from the 60s, 70s, 80s and beyond. DejaView gives you some of the most enduring and relevant series of all time, plus lots of familiar favourites that made TV great.
Individual Channel Price: $3.00 |
Resolution: HD
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The world is just awesome! With compelling real-life programming that inspires and entertains, Discovery reveals the world in all its wonder, diversity and amazement. Discovery offers a signature mix of adrenaline-charged stories, larger-than-life personalities and vivid imagery for viewers with curious minds.
Individual Channel Price: $5.00
Resolution: HD
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If it’s a groundbreaking idea, it’s on Discovery Science! Amazing viewers with cool innovations, ingenious ideas and the latest consumer gadgets, Discovery Science takes science out of the lab and classroom, revealing its fun and relevant applications in everyday life.
Individual Channel Price: $5.00
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Exploring life’s most amazing journeys, Discovery Velocity drives the passion for all things automotive, along with diverse travel, survival, and cultural world content through high quality and immersive series and specials. Discovery Velocity is Canada’s only home for Factual Turbo programming, bridging the gap between the world’s most popular inventions, and the science and technology in their development.
Individual Channel Price: $5.00
Resolution: HD
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Disney Channel is a 24-hour kid-driven, family-inclusive television network that taps into the world of kids and families through imagination, laughter and optimism with popular TV shows and larger than life original movies.
Individual Channel Price: $3.00 |
Resolution: HD
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Disney Junior offers the best and most engaging programming for younger children with magical, musical and heartfelt stories. This is a 24-hour a day network with development-based programming dedicated to little ones.
Individual Channel Price: $3.00 |
Resolution: HD
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Disney XD offers a compelling mix of live-action and animated kids programming, transporting viewers into worlds full of humour, unexpected fun and inspiring action-filled adventures.
Individual Channel Price: $3.00 |
Resolution: HD
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DIY Network Canada is the go-to destination for rip-up, knock-out home improvement television from small-scale fix-it jobs to major home renovations.
Individual Channel Price: $3.00 |
Resolution: HD
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With its special emphasis on feature length documentary films, Documentary shows award winning films twenty-four hours a day, seven days a week.
Individual Channel Price: $3.00 |
Resolution: HD
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DTOUR takes viewers on a journey exploring the world and all that it has to offer with unique points of view and eye-opening experiences. From bizarre foods to paranormal mysteries, it’s always an adventure on DTOUR!
Individual Channel Price: $3.00 |
Resolution: HD
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E! is television’s top global destination for all things pop culture. E! features a variety of programming including hit reality series, fascinating profiles of the world’s biggest stars, up-to-the-minute entertainment news, witty talk series, and the best live red carpet coverage from Canada and around the world.
Individual Channel Price: $5.00
Resolution: HD
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Fight Network is the world’s premier 24/7 television channel dedicated to complete coverage of combat sports and is an official partner of the UFC for programming in Canada. UFC programming includes live fights, live press conferences, weigh-ins, UFC Unleashed, UFC Countdown, UFC Ultimate Insider, Road to the Octagon, and UFC Now.
Individual Channel Price: $3.00 |
Resolution: HD
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From inspiring food stories to high-stakes culinary competitions, Food Network Canada is the experiential and social epicenter of food entertainment featuring iconic characters and industry heavy-hitters.
Individual Channel Price: $3.00 |
Resolution: HD
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FOX News Channel is the most-watched cable news channel in America and the undisputed leader in 24-hour cable news. With live daily programming of essential breaking events, expert political coverage and insider entertainment news, FOX News Channel brings viewers the day’s most important happenings and the world’s most influential people
Individual Channel Price: $5.00 |
Resolution: HD
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Fox Rochester features TV series, various reality TV shows, sports coverage, and movies.
Individual Channel Price: Not Available |
Resolution: HD
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Fox Seattle is the source for breaking news, weather, and sports for Seattle and Western Washington. Home of Washington’s Most Wanted and the Seattle Seahawks.
Individual Channel Price: Not Available |
Resolution: HD
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A dynamic fusion of premium programming including exclusive series, movies, documentaries, sports, stand-up comedy and concerts. All uncut and commercial free.
Individual Channel Price: $3.50 |
Resolution: HD
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FX HD boasts a distinctive roster of critically acclaimed and award-winning dramas and hit comedies. FX HD programming delivers a compelling, cliché-obliterating viewing experience unlike any other channel.
Individual Channel Price: $5.00 |
Resolution: HD
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FXX is the proud home of critically acclaimed original comedies along with today’s hottest blockbuster movies.
Individual Channel Price: $5.00 |
Resolution: HD
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Game Show Network (GSN) features popular TV game shows and reality series.
Individual Channel Price: $3.00 |
Resolution: HD
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GAME+ has your fantasy sports previews, analysis, mock drafts and draft strategy for MLB, NHL, NBA and NFL including fantasy baseball and football.
Individual Channel Price: $3.00 |
Resolution: HD
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Canada’s only 24-hour Esports channel, featuring live events, news and gaming lifestyle programming from around the world.
Individual Channel Price: $3.50 |
Resolution: HD
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As one of the country’s premier conventional networks, millions of Canadians tune-in to Global Television daily to be informed and entertained by a range of top quality news, daytime and primetime programming.
Individual Channel Price: Not Available |
Resolution: HD
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As one of the country’s premier conventional networks, millions of Canadians tune-in to Global Television daily to be informed and entertained by a range of top quality news, daytime and primetime programming.
Individual Channel Price: Not Available |
Resolution: HD
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As one of the country’s premier conventional networks, millions of Canadians tune-in to Global Television daily to be informed and entertained by a range of top quality news, daytime and primetime programming.
Individual Channel Price: Not Available |
Resolution: HD
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As one of the country’s premier conventional networks, millions of Canadians tune-in to Global Television daily to be informed and entertained by a range of top quality news, daytime and primetime programming.
Individual Channel Price: Not Available |
Resolution: HD
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Turn on, tune in and tee off. Get golf news, talk, product showcases, techniques & tips, specials and event coverage 24-hours a day!
Individual Channel Price: $3.00 |
Resolution: HD
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HBO 1 brings Canadians HBO’s current slate of signature dramatic and comedic programs, together with new and never-before-seen programming including comedy series, live specials, sporting events, behind-the-scenes content and titles from HBO’s extensive library – all in an uncut and commercial-free environment.
Resolution: HD
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HBO 2 brings Canadians HBO’s current slate of signature dramatic and comedic programs, together with new and never-before-seen programming including comedy series, live specials, sporting events, behind-the-scenes content and titles from HBO’s extensive library – all in an uncut and commercial-free environment.
Resolution: HD
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Headline News offers 24-hour non-stop headlines. It features a top of the hour and bottom of the hour news show featuring the latest major international and national news, as well as weather, dollars and sense, sports and lifestyle programming.
Individual Channel Price: $3.00 |
Resolution: HD
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Feel-good entertainment featuring heartwarming series and movies for everyone in your home. TV you can trust, with shows you’ll love
Individual Channel Price: $3.50 |
Resolution: HD
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HGTV Canada celebrates the spirit of home through inspiring design, reno and real estate shows. It’s the network where the experts are guides and friends helping viewers realize what’s possible.
Individual Channel Price: $3.00 |
Resolution: HD
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Historia delves into all facets of the past and brings history to life through storytelling, looking at the lives of real people, collectors, adventurers and thrill-seekers. Best in class documentaries bring dramatic chapters of our history to the screen.
Individual Channel Price: $3.00 |
Resolution: HD
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HISTORY explores stories of human endeavor, achievement and progress through award winning series and specials. HISTORY is not the story of then, it’s now. And it’s not the story of them, it’s us. HISTORY is made every day, everywhere.
Individual Channel Price: $3.00 |
Resolution: HD
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H2 brings you a broader view of history across science, technology and pop culture. There is more to explore, more to know and more to understand, because there is always more to history.
Individual Channel Price: $3.00 |
Resolution: HD
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The movies that shaped the 2000s–so far, uncut and commercial-free.
Individual Channel Price: $5.00 |
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The movies that shaped the 70s, uncut and commercial-free.
Resolution: HD
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The movies that shaped the 80s, uncut and commercial-free.
Individual Channel Price: $5.00 |
Resolution: HD
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The movies that shaped the 90s, uncut and commercial-free.
Individual Channel Price: $5.00 |
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ICI ARTV is the only Canadian francophone channel dedicated to arts and culture.
Individual Channel Price: $3.00 |
Resolution: HD
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Canada’s French-language news network with coverage about events in Canada and around the world.
Individual Channel Price: Not Available |
Resolution: HD
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Investigation Discovery (ID) brings justice to television with a deeper look into the world of crime, forensics, paranormal investigation and modern mysteries. ID offers arresting entertainment that delivers remarkable insight into the thrilling twists and turns of real-life investigation and the most intriguing puzzles of human nature.
Individual Channel Price: $5.00 |
Resolution: HD
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The #1 station for breaking news, with local and international stories covered 24/7, in real time. When it happens, Quebecers turn to LCN.
Individual Channel Price: $3.00 |
Resolution: HD
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With exclusive movies, award-winning dramas and exciting reality series, Lifetime empowers women to find their strength through the transformative power and attraction of entertainment.
Individual Channel Price: $3.00 |
Resolution: HD
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MovieTime is the ultimate destination for big ticket movies seven days a week. With over 250 movie titles each month and back-to-back movies on the weekend, MovieTime offers movie lovers unparalleled access to an extensive collection of favourite hits.
Individual Channel Price: $3.00 |
Resolution: HD
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Breaking news and in-depth analysis of the headlines, as well as commentary and informed perspectives from The Rachel Maddow Show, Morning Joe & more.
Individual Channel Price: $3.00 |
Resolution: HD
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From fashion and politics to lifestyles and trends, MTV is all about the stories of young amazing lives from a distinctly Canadian perspective.
Individual Channel Price: $5.00 |
Resolution: HD
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Much is the go-to channel for all things pop-culture, delivering trendworthy, topical programming, and exclusive live events.
Individual Channel Price: $5.00 |
Resolution: HD
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Nat Geo Wild excites people’s passion for wild animals and wild places, by taking viewers on the amazing explorations and adventures that surround us.
Individual Channel Price: $3.00 |
Resolution: HD
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National Geographic believes in the power of science, exploration and storytelling. Its award-winning series tell stories of humankind from an up-close perspective.
Individual Channel Price: $3.00 |
Resolution: HD
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NBA TV HD is a high definition simulcast of Raptors NBA TV featuring programming from NBA TV and live NBA games.
Individual Channel Price: $3.00 |
Resolution: HD
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NBC Detroit HD offers primetime, daytime, and late-night television shows including soap operas, reality shows, and more.
Individual Channel Price: Not Available |
Resolution: HD
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NBC Seattle HD offers primetime, daytime, and late-night television shows including soap operas, reality shows, and more.
Individual Channel Price: Not Available |
Resolution: HD
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Kids can watch their favourite Nick shows, all day, every day! Nickelodeon features all-time favourites, like iCarly, classic Nickelodeon hits like CatDog, plus never-seen-before shows and live special events! Nick is the ultimate destination for side-splitting, kid-friendly fun.
Individual Channel Price: $3.00 |
Resolution: HD
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OMNI™ Television offers multilingual/multicultural programming committed to reflecting Canada’s diversity.
Individual Channel Price: Not Available |
Resolution: HD
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As a multicultural station, Omni 2 airs programming in the South Asian languages, such as Urdu, Hindi, Mandarin, Cantonese, Japanese, Korean, Somali, and Afghan.
Individual Channel Price: Not Available |
Resolution: HD
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OMNI Regional is a national multilingual and multicultural digital specialty channel, the first of its kind in Canada. Offering a wide range of programming to serve Canada’s diverse language communities, OMNI Regional broadcasts daily national newscasts in Mandarin, Cantonese, Punjabi, and Italian.
Individual Channel Price: $0.00 |
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ONE is the national channel where body, mind, spirit, and love intersect to make a better you.
Individual Channel Price: $3.00 |
Resolution: HD
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Broadcasts the parliamentary proceedings of the Legislative Assembly of Ontario.
Individual Channel Price: Not Available |
Resolution: HD
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Out TV offers national news and information, current affairs, lifestyle and entertainment programming designed to meet the needs of the gay and lesbian community.
Resolution: HD
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OLN features programs that deal exclusively with outdoor recreation, sporting events, conservation, wilderness, and adventure.
Individual Channel Price: $5.00 |
Resolution: HD
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OWN is designed to entertain, inform and inspire people to live their best lives.
Individual Channel Price: $3.00 |
Resolution: HD
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Features nature, history, science, and performance shows, specializing in offerings of proven interest to its Canadian viewers, including nightly British comedies, Friday night classic movies, Saturday how-to shows and Best of PBS, special concerts, and self-improvement programming.
Individual Channel Price: Not Available |
Resolution: HD
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RDI is Canada’s French-language news network broadcasts hourly newscasts, headline news on the half hour, and special live programs focusing on major events in Canada and abroad.
Individual Channel Price: $0.00 |
Resolution: HD
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RDS (Réseau des sports), is a Canadian French language specialty channel showing sports and sport-related shows. Sister station to TSN.
Individual Channel Price: $15.00 |
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RDS2 is the secondary feed of French-language sports channel RDS and features live coverage of major sporting events not aired on the main network.
Individual Channel Price: $15.00 |
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Rewind is a Canadian television channel giving viewers a curated throwback movie experience. Relive the moment you first saw flying DeLoreans, bullet-time blockbusters, Scottish junkies, and charismatic cannibals. Rediscover the characters, quotes, and plot twists that defined pop culture today. Reconnect with some of your favourite films, or discover a film that you’ve never seen before. Reward yourself with our lineup of hundreds of movies, watch them uncensored, and in HD. Reconnect. Rediscover. Relive. Rewind.
Individual Channel Price: $3.00 |
Resolution: HD
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Séries+ is the number 1 fiction channel in Quebec! It offers, in French, exclusive access to the most popular TV series in the world. With captivating intrigue, passionate investigations, stories that stir the imagination and inspiring heroes, it’s a must for fans of TV series!
Individual Channel Price: $3.00 |
Resolution: HD
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Showcase is the destination for award-winning series and hit Blockbuster movies, where our audiences can escape the ordinary and explore an unconventional entertainment experience. SHOWCASE – Beyond Ordinary.
Individual Channel Price: $3.00 |
Resolution: HD
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Silver Screen Classics is the only Canadian TV channel specializing in classic films, bringing you legendary movie stars like John Wayne, Elizabeth Taylor, Fred Astaire, and many others.
Individual Channel Price: $3.00 |
Resolution: HD
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Slice is the destination for the best in reality television, showcasing exclusive programming, buzz-worthy personalities, and a glimpse into the lifestyles and relationships of the rich and outrageous.
Individual Channel Price: $3.00 |
Resolution: HD
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A 360° offering of the most diverse breadth of sports – breaking news, highlights, scores, stats, analysis, and opinion – delivered in a fast-paced and energetic way, plus a diverse live events programming offering.
Individual Channel Price: $7.00 |
Resolution: HD
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Sportsnet East is Canada’s first 24 hour regional sports broadcaster, delivering all the action of the NHL, CFL, NFL, NBA, MLB and lots more to four distinct regions (Pacific, West, Ontario and East), each with their own unique programming schedule
Individual Channel Price: $15.00 |
Resolution: HD
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Sportsnet ONE is a 24-hour national sports channel, with more than 800 hours of live sports programming, featuring the Toronto Blue Jays, Toronto Raptors, and Barclays Premier League soccer.
Individual Channel Price: $7.00 |
Resolution: HD
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Individual Channel Price: $15.00 |
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Sportsnet Pacific is Canada’s first 24-hour regional sports broadcaster, delivering all the action of the NHL, CFL, NFL, NBA, MLB and lots more to four distinct regions (Pacific, West, Ontario and East), each with their own unique programming schedules.
Individual Channel Price: $15.00 |
Resolution: HD
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Sportsnet West is Canada’s first 24-hour regional sports broadcaster, delivering all the action of the NHL, CFL, NFL, NBA, MLB, and lots more to four distinct regions (Pacific, West, Ontario and East), each with their own unique programming schedules.
Individual Channel Price: $15.00 |
Resolution: HD
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Canada’s #1 choice for sports news, scores and more with up to the minute news and highlights.
Individual Channel Price: $20.00 |
Resolution: HD
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STARZ is the destination for STARZ Original series, your all-time favourite movies, and classic films.
Resolution: HD
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STARZ is the destination for STARZ Original series, your all-time favourite movies, and classic films.
Resolution: HD
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Meet the mavericks, the heroines, and werewolves. The witches, the ghosts, and bad boys. From fan-favourite cult series to can’t miss TV events, T+E is your escape into a world that is totally entertaining.
Individual Channel Price: $3.00 |
Resolution: HD
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TLN is the television destination for putting more colour in your life! TLN is home to programs that unite cultures through shared experiences and memorable moments. Delightful personalities take you on scenic adventures in far off places and at home in the kitchen. Add big movies, music specials and regular live international soccer and this is the recipe for bringing more fun, more joy, and more colour into the lives of millions of Canadians.
Individual Channel Price: $7.00 |
Resolution: HD
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TFO is a premium destination for audiences seeking educational and cultural content in French.
Individual Channel Price: Not Available |
Resolution: HD
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The News Forum is a Canadian broadcast station that provides politically balanced domestic and international perspectives.
Resolution: HD
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TSN is Canada’s Sports Leader, with five feeds delivering more championship events and world-class content. TSN is home to leading sports properties including the NFL, CFL, NBA, MLS, and NASCAR, as well as curling, golf, and tennis majors.
Individual Channel Price: $15.00 |
Resolution: HD
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TSN is Canada’s Sports Leader, with five feeds delivering more championship events and world-class content. TSN is home to leading sports properties including the NFL, CFL, NBA, MLS, and NASCAR, as well as curling, golf, and tennis majors.
Individual Channel Price: $15.00 |
Resolution: HD
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TSN is Canada’s Sports Leader, with five feeds delivering more championship events and world-class content. TSN is home to leading sports properties including the NFL, CFL, NBA, MLS, and NASCAR, as well as curling, golf, and tennis majors.
Individual Channel Price: $15.00 |
Resolution: HD
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TSN is Canada’s Sports Leader, with five feeds delivering more championship events and world-class content. TSN is home to leading sports properties including the NFL, CFL, NBA, MLS, and NASCAR, as well as curling, golf, and tennis majors.
Individual Channel Price: $15.00 |
Resolution: HD
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TSN is Canada’s Sports Leader, with five feeds delivering more championship events and world-class content. TSN is home to leading sports properties including the NFL, CFL, NBA, MLS, and NASCAR, as well as curling, golf, and tennis majors.
Individual Channel Price: $15.00 |
Resolution: HD
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This weather service uses video, text and graphic displays for local, regional, national and international weather forecasts, news, information, and warnings.
Individual Channel Price: $0.00 |
Resolution: HD
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TLC offers people of all ages an adventure for the mind. It provides reality-style series involving lifestyles, family life and personal stories.
Individual Channel Price: $3.00 |
Resolution: HD
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For pre-school children, Treehouse represents quality television that is trusted by parents because it is a safe place, 100% devoted to children from breakfast to bedtime. Delivering a strong balance of educational, imaginative and entertaining programs, Treehouse provides high-quality children’s series from Canada and around the world.
Individual Channel Price: $3.00 |
Resolution: HD
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TV5 provides content from French networks around the world including France, Belgium, Switzerland, and Canada.
Individual Channel Price: $0.00 |
Resolution: HD
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TVA Montreal covers news, sports and financial information for the Montreal area in French.
Individual Channel Price: Not Available |
Resolution: HD
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Quebec’s source for sports coverage including soccer, tennis, baseball, football, F1 and more.
Individual Channel Price: $10.00 |
Resolution: HD
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Educational public service broadcaster for Ontario, Canada. World class documentaries, current affairs, award-winning kids shows, and games.
Individual Channel Price: Not Available |
Resolution: HD
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Programs rich in local colour, shows that have shaped an era, television for everyone from toddlers to teens to parents and grandparents – Unis TV puts the focus on Francophone Canada in every way, shape and form.
Individual Channel Price: $0.00 |
Resolution: HD
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A hand-picked collection of fan favourites and critically acclaimed movies
Individual Channel Price: $3.50 |
Resolution: HD
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VisionTV is a Canadian English language specialty channel that broadcasts multi-faith, multicultural, and general entertainment programming.
Individual Channel Price: $3.00 |
Resolution: HD
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W Network is the home of great dramatic storytelling for women, featuring drama series, exclusive movies and box-office favourites.
Individual Channel Price: $3.00 |
Resolution: HD
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Watch every WWE, ECW, and WCW Pay-Per-View like WrestleMania and Royal Rumble, plus original WWE programming.
Individual Channel Price: $12.50 |
Resolution: HD
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YES TV features positive, quality entertainment with a contemporary, global, and family-friendly focus including competitive talent competitions, inspiring reality TV programming and spirited game shows.
Individual Channel Price: Not Available |
Resolution: HD
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Yoopa is a Francophone channel that offers entertaining and educational programming for children.
Individual Channel Price: $3.00 |
Resolution: HD
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As Canada’s first dedicated network for kids, YTV embraces its role as a trailblazer in all things funny for families. With shows like SpongeBob SquarePants, The Loud House, Henry Danger and Mysticons – plus blockbuster movies – YTV’s signature style features made-up words, irreverent jokes and random acts of kindness; making it the best-in-class destination for all things #Funexpected.
Individual Channel Price: $3.00 |
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How to watch
Digital phone
What is Digital Home Phone?
Digital Home Phone works pretty much the same as a landline, except instead of relying on phone wiring, it allows you to chat with your friends and family through your internet connection. VoIP or Voice over Internet Protocol technology works by transferring audio signals into digital signals and vice versa.
All packages include the following features you’d typically have to pay an arm or a leg for:
Call display – See who’s calling
Call forwarding – Pass it on or take a call on the go
Call waiting – We get it, you’re popular
Three-way calling – 3 is not always a crowd
Voicemail – You can even get recordings forwarded to your email
Digital Home Phone Packages
Choose from 3 affordable plan options that can help you stay in touch with
friends and family, no matter where they may be.
Long-distance rate checker
Why enter a phone number?
By entering the country code and the first 6 digits of the phone number, our system can identify the per-minute rate for international calls to any destination. This rate calculation takes into account many factors such as the country, carrier, and area. We do not record this information.
Charges may apply for toll, special services and calls outside of your plans calling area.
Our Digital Home Phone plans are for residential use and subject to a fair-use policy of 3,000 minutes per month.
Why go with Start.ca Digital Home Phone?
Why not get all the benefits of a traditional home phone, and then some, all for less money?
Keep your number
Transfer your current number over to our service at no extra charge. Just be sure not to cancel your existing service before contacting us!
New tech, same phone
Most standard corded or cordless home phone sets will work with our digital adapter, so switching over is super easy.
Real savings
Save up to $30/month or more compared to equivalent landline plans. You can start a vacation fund with those savings!
No contracts
You like your freedom. We get that. That’s why all of our services are charged on a month-to-month basis. No contract required.
24/7 support
If you ever experience an issue with your service, our Customer Experience Group is available to help you out 24/7/365.
Work from home
Tired of charging your cell phone 3 times a day due to work calls? Digital Home Phone may just be the solution to your low-battery blues.
Emergency 911
The emergency 911 service provided with our Digital Home Phone plans differ in a number of ways from the traditional 911 service available with most traditional phone lines. For more information about the differences and limitations please see www.start.ca/services/digital-phone/about911
We're here to answer your questions.
Check out our frequently asked questions and contact us if you still need help.
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How do voicemails work?
Voicemails are stored as MP3 files with a limit of 160 minutes of space. Voicemails can be accessed through a remote service, delivered directly to your email inbox, or both. Voicemails older than one year will be automatically removed from the system.
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Will I lose my Digital Home Phone connection if the hydro goes out?
If the hydro goes out, unfortunately yes, you will lose your Digital Home Phone connection. Unlike some landlines which pull power from the telephone wiring, Digital Home Phone does require a power source.
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Do you need to have Start.ca internet to sign up for Digital Home Phone?
The short answer is nope, you can sign up for Digital Home Phone with no need for Start.ca internet service. That being said, we do highly recommend that you take a look at our awesome internet packages anyway.
Internet that's friendly
With plans starting at just $39/month, it’s easy to see what people are smiling about.
Experience Start TV
The channels you love, the features you want. The future of TV is here. Plans start at $10/month.
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Type in your address to find out what services are available there.
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Internet that's friendly
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