The fastest Internet
technology in the country
at your fingertips
You deserve internet you can rely on. Internet that lets you play, stream, create, learn, browse and connect without lags, even when everyone is online at the same time.
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The PureFibre difference
A 100% fibre connection4 delivers fast, consistent speeds. That’s a big deal if you create, chat, stream or share anything online.
Discover the benefits of a direct connection
With us, you have a 100% fibre network to your home, unlike Hybrid Fibre Coax that uses coaxial cables throughout your neighbourhood. TELUS PureFibre delivers internet at the speed of light, ensuring you get consistent, high-performance connections without slowdowns or interference.
Retire from copper. Connect to a cleaner future.
With TELUS PureFibre, you’re not just upgrading your internet - you’re upgrading your impact.
Fibre technology delivers Canada’s fastest, most reliable connection while supporting a more sustainable future. By moving away from legacy copper lines, we can reduce energy use, minimize waste, and build communities connected for generations to come.
Together, we can make the future faster - and greener.
Ready to experience the power of PureFibre?
Complete the form and our team will be in touch to answer any questions you have about upgrading to TELUS PureFibre. There’s no obligation - just the first step toward a faster, greener connection.
Frequently asked questions
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What’s the difference between download speed and upload speed?
Download speed means how quickly you can receive data from the internet. When you’re browsing websites or streaming music or video, it’s download speed that matters.
Upload speed means how quickly you can send data to the internet. This is important for high-quality video conferencing (including Skype and FaceTime) uploading large files and especially intensive online gaming. -
What is a good internet speed?
What is considered a “good” high-speed internet connection depends on your online lifestyle, the number of people in your household and the number of connected devices in your home.
You can never have too much speed, and it’s good to have some extra speed for when you need it. PureFibre Internet plans with speeds of 1.5 Gbps download and 940 Mbps upload will allow you to get more done quickly, ensuring you never miss out on online experiences. -
What home internet plans and speeds does TELUS offer?
Our high-speed internet plans vary by location. In many areas, we now offer speeds up to 1500 Mbps (1.5 Gigabit Internet).
All plans include unlimited data. -
Will there be any disruption to my services when I transfer to TELUS PureFibre?
On the day of your transfer appointment there will be a disruption of service while the technician transfers your services to the TELUS PureFibre network. The technician will ensure all your services are up and running on TELUS PureFibre prior to leaving your home.
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What is the TELUS PureFibre Network?
TELUS PureFibre is the #1 internet technology for speed and reliability. Our fibre optic network is powered by flexible strands of transparent glass no thicker than human hair. These strands transmit information as pulses of light, and carry huge amounts of information in the space of seconds. Lightning-fast upload and download speeds, up to 5000 Mbps, 3-gigabit-symmetrical-speed mean that you can enjoy a fast, consistent connection whether you are gaming, streaming TV in 4K or video calling with friends.
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Do I have to have a technician visit to transfer from copper to TELUS PureFibre?
Yes, the transfer is not automatic. You must book an appointment for an in-house visit with a technician to transfer your services to TELUS PureFibre. You can book online in 3 easy steps.