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⚠️ Important Notice: Recently received a new modem in the mail and having trouble connecting? Try plugging in the new one to resolve the issue ✅. For more troubleshooting tips check: www.start.ca/support/modem-upgrade-benefits or Live Chat with us!

Wi-Fi

Mercku M6a Router

Meet the Mercku M6a mesh router

The Mercku M6a system is the perfect blend of powerful, innovative technology and set-it-forget-it simplicity. Designed for today’s connected home, Mercku can help you experience less buffering, less lag, and less wasted time trying to reset your router.

M6a router
$149

per unit

How it works

The main device connects to additional nodes to create a flexible network of wireless coverage that can be reconfigured at any time. If you move to a bigger place or you just want more coverage, you can expand your network by adding more nodes.

House with Nodes
family of two girls with one woman and an elderly couple looking at laptop screen

Eliminate dead zones

Dead zones are those areas in your home where the Wi-Fi signal is weak. Distance from your router and obstacles like walls and floors are the usual culprits. Mesh technology solves this problem by giving you the ability to target those weak spots with multiple, movable Wi-Fi points.

The ultimate wireless network

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Range

Unlike traditional routers, which broadcast from a single point, you can now use multiple broadcast points for wider coverage.

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Control

Use the free app to monitor and control your system. You can block unknown devices, run speed tests, or set a Wi-Fi curfew for the kids.

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Design

Attractive Canadian-designed hardware with rugged construction and a solid warranty. It’s a router you’ll want to show off.

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Multiple Devices

Need a router that can keep up with your ever-expanding collection of smart devices and hubs? Mercku has you covered.

Easy plug and play Wi-Fi setup

It may sound like futuristic hardware, but getting your Mercku mesh network up and running is incredibly quick and easy. Setup is so simple and intuitive that we’re confident just about anybody in your family could do it.

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Award winning design and innovation

Mercku's commitment to excellence has been recognized through multiple prestigious awards, celebrating their seamless integration of cutting-edge technology and user-centric design in the realm of networking solutions.

Mercku FAQ

You can find answers to common mesh Wi-Fi questions here. If you don't find yours here, ask us!

  • Where am I able to access and manage my wireless network?

    Mobile Devices: You can access and manage your network using the Mercku App from the Google Play Store and Apple Store.

    Web Portal: You can access your Mercku Portal at: http://mywifi.mercku.tech

    Please ensure that you are connected to your Mercku network in order to access either the Mercku App or the Mercku Portal.

  • How do I connect my Mercku to the internet?

    Your Mercku router will automatically connect to the internet once you plug in the power cable and connect it to an active modem with the supplied Ethernet cable.

  • Does this replace my modem?

    No, you’ll still need a modem. The Mercku router simply takes your modem’s internet signal and broadcasts it wirelessly from multiple points.

  • How many nodes do I need?

    The number of devices you need depends on the size and layout of your home. For a small apartment, a single node placed in a central position should provide more than enough coverage. For a typical 3-4 bedroom home, two to three nodes spaced out evenly should do the trick. If you have an extremely large space, you can connect as many nodes as you want!

  • How do nodes work together to create a mesh network?

    Mercku’s system automatically connects your devices to the nodes with the clearest nearby signal. As you move around in your home, your device can seamlessly switch back and forth between nodes, giving you the strongest signal wherever you go.

TV

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Our basic channel package

$10

*
per month
was $20 *Terms and conditions apply.

Our basic package with 40 channels, includes local news, major networks, and French programming.


Sign Up Today

Premium

Tons of channels at a great price

$40

*
per month
was $50 *Terms and conditions apply.

A great selection of 80+ popular channels, includes specialty programming and sports.


Sign Up Today

Ultimate

Our fully-loaded package

$80

*
per month
was $90 *Terms and conditions apply.

Features 130+ channels, with everything from our Premium package + 6 of our popular theme packs.


Sign Up Today

Premium

Tons of channels at a great price


$40

*
per month
was $50

A great selection of 80+ popular channels, includes specialty programming and sports.

*Terms and conditions apply. Sign Up Today

Light

Our basic channel package


$10

*
per month
was $20

Our basic package with 40 channels, includes local news, major networks, and French programming.

*Terms and conditions apply. Sign Up Today

Ultimate

Our fully-loaded package


$80

*
per month
was $90

Features 140+ channels, with everything from our Premium package + 6 of our popular theme packs.

*Terms and conditions apply. Sign Up Today

Crave with STARZ

Award-winning dramas, popular series and well known movies from HBO, CRAVE, and STARZ.

$ 20 / month
with base TV package

Sign Up Today

En Français

French-language programming for the whole family.

$ 10 / month
with base TV package

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Knowledge

Intelligent programming about the world around us.

$ 10 / month
with base TV package

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International, national and local news to help you stay informed.

$ 10 / month
with base TV package

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Lifestyle

Hobbies, leisure activities, and the interesting things in life.

$ 10 / month
with base TV package

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Fun and educational programming for kids.

$ 10 / month
with base TV package

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Popular Hollywood and international movies, award-winning independent films, and documentaries.

$ 10 / month
with base TV package

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A full package of sports entertainment.

$ 10 / month
with base TV package

Sign Up Today
Global TV
CTV Sci-fi Channel
CTV Drama Channel
CTV Comedy Channel
Sportsnet Now
Discovery GO
CP24 GO
BNN Bloomberg
E!
CTV News
RDS
Bravo Go
CTV
TSN
Crave
Click here to see the complete list of places to watch!
  • Can I pause and rewind live Start TV?

    Yes, many channels allow you to pause and rewind live TV, but it depends on the content provider. We will be adding this functionality to more channels in the future.

  • Can I record programs and watch later with Start TV?

    Yes, you can record approximately 50 hours of programming on your Start TV network PVR. You can also record multiple programs at the same time, and access your recordings from other devices inside your home.

  • Can I watch Start TV on my mobile device?

    Yes, you can watch on your mobile devices while on your home Wi-Fi. However, some limitations may apply to certain channels. Visit this page for a complete channel listing, and what you can do with each one.

  • How many televisions can I connect?

    You can access up to 4 streams on one Start TV account at one time. One set-top box counts as one stream (as does one tablet, one mobile phone, etc.). If you need more than 4 streams, you’ll need to sign up for an additional Start TV account. This is a Canadian Radio-television and Telecommunications Commission (CRTC) requirement.

  • Will I get my favourite channels with Start TV?

    Yes. Our Start TV channel packages offer the channels you already know and love. Visit this page for a complete channel listing, and what you can do with each one.

  • How do I watch Start TV?

    You can watch Start TV several ways. To watch Start TV on your television, you must rent or purchase a set-top box for each television you want to use, or you can download the Start TV app onto your mobile phone or tablet.

  • Why do I need to be a Start internet customer to get Start TV?

    Media distributors, like Start TV, must be registered and this registration tells us exactly how we are allowed to deliver media. The media we broadcast must be sent over our own internet distribution network, which means we can only offer Start TV to people who are Start.ca internet customers. This is a requirement from Canada’s Broadcasting Act.

  • What is Start TV, and how is it different from other TV providers?

    Start TV is the next generation of TV service. It uses your existing internet connection to deliver television programming to your home through a set-top box.

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All your favourite TV channels, for less

From CNN to HGTV to HBO Canada, Start TV makes it easy to get all the channels you love. Start TV also comes loaded with smart features designed to help you get the most out of all your favourite TV programs.

*Start TV is only available to Start.ca internet customers (it’s a regulation thing). So, if you’re not already signed up, what are you waiting for?

Compatible systems and devices

You can now enjoy Start TV from popular streaming devices by simply downloading the Start TV app. You can also watch Start TV directly on your set-top box to enjoy a flexible viewing experience.

*Device must be connected to your Start.ca internet service for full Start TV access.

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Amazon Fire TV

You can now watch Start TV on supported Amazon Fire TV devices, so it is easy to keep all your streaming apps in one place. Check below to see if your device is compatible.


See All Supported Devices


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Apple TV

You can now enjoy Start TV from the comfort and familiarity of Apple TV’s user-friendly interface via the Start.TV app. Check for your device compatibility below.


See All Supported Devices


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Chromecast with Google TV

Watch Start TV through supported Google TV devices. You can now add the user-friendly Start TV to stream all your favourite shows, movies, sports, and more. See if your device is supported below.


See All Supported Devices


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Amino set top box

Start TV Set-Top Box

Our compact set-top box delivers beautiful HD picture quality, and our Bluetooth-enabled remote control works smoothly even when the set-top box is hidden away. Built-in Wi-Fi makes setup easy, and the included HDMI cable is all you’ll need to hook it up to your TV or home theatre system.

Rent for $10 per month, or purchase for $160


Sign Up Today

Crave App, CTV Comedy App, CTV Drama App, CTV Sci-Fi App, Sportsnet App

+ more

Watch TV On The Go

Have channels like Sportsnet or CRAVE in your Start TV package? Download their apps, and log in using your Start TV account to enjoy things like TV, on-demand programming, and more!


See All Available Apps with Start TV


Sign Up Today

The next generation of TV

The future of entertainment is here! Our innovative features give you a new way to watch TV — your way.

Watch on your devices

Download the Start TV app onto your laptop, tablet and phone, and watch on your couch, in the kitchen, or even the backyard. Enjoy Start TV wherever you’re connected to your home Wi-Fi.

There’s an app for that

In addition to Start TV you can also enjoy YouTube, and browse other apps right from your TV.

Record and watch later with PVR

Record 50 hours of programs (and record multiple programs at once). You can even access recordings from other devices in your home.

Unique recommendations

Create a user profile for everyone in the house and Start TV will recommend programming you’ll enjoy watching together.


Sign Up Today

Three friendly base packages to choose from

Whether you want it all or just the basics, there’s a base package designed with you in mind. Once you’ve made your selection, you can add as many theme packs or individual channels to your package as you want.

Individual channels

Looking for a specific channel? Start TV makes it easy to order individual stations that might not be included in your package.


Browse Available Channels

Get more with a Theme Pack or Add-on

Personalize your Start TV experience by adding some of our tailored theme packs or other add-ons. There’s something for everyone!

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Add-ons

Theme Packs

Log in to popular apps with your Start TV account.

Have channels like Sportsnet, or CRAVE in your Start TV package? Download their apps, and log in using your Start TV account to enjoy things like TV, on-demand programming, and more!

We’re here to answer your questions.

Check out our frequently asked questions and contact us if you still need help.

Get on the TV insiders’ list

Stay up to date with all the latest on Start TV. Sign up to our mailing list.

Business internet

Two women in clothing shop on a laptop

Why choosing Start.ca for your business internet is the best decision 

When you join Start.ca, you will power your business with high-speed, constant and secure internet. Whether you are a small business or rapidly expanding, we collaborate with you to tailor a package that fits with your changing needs.  We will provide easy business internet and communication solutions that give you both security and peace of mind. 

Selecting Start.ca as your business internet provider means you gain access to:

Friendly

Our customer service dedicated to your business needs 24/7.

Security

Reliable internet security interfaces that protect your business.

Price

Our One Price Promise that delivers cost-effective solutions and unlimited data.

Local

London technicians who will work with your IT to build a collaborative internet solution.

Reliable

Wi-Fi coverage which is custom-made to ensure a smooth online experience throughout your location.

However big (or small) your business goals may be, Start.ca offers professional, customizable business internet and hosting solutions. We make it our priority to ensure that you remain connected when it matters most.

Ready to connect to the best internet for your business?

Take advantage of our business internet services by leaving your info below! Our friendly Corporate Solutions team will get in touch with you shortly. Once we know your unique business goals and needs, we can make recommendations that make sense for your business today and give you room to grow in the future. 

Digital phone

Long-distance rate checker

View long-distance rates for:  
Enter the country code & the first 6 digits of the phone number.

Why enter a phone number?

By entering the country code and the first 6 digits of the phone number, our system can identify the per-minute rate for international calls to any destination. This rate calculation takes into account many factors such as the country, carrier, and area. We do not record this information.

Charges may apply for toll, special services and calls outside of your plans calling area.

Our Digital Home Phone plans are for residential use and subject to a fair-use policy of 3,000 minutes per month.

  • How do voicemails work?

    Voicemails are stored as MP3 files with a limit of 160 minutes of space. Voicemails can be accessed through a remote service, delivered directly to your email inbox, or both. Voicemails older than one year will be automatically removed from the system.

  • Will I lose my Digital Home Phone connection if the hydro goes out?

    If the hydro goes out, unfortunately yes, you will lose your Digital Home Phone connection. Unlike some landlines which pull power from the telephone wiring, Digital Home Phone does require a power source.

  • Do you need to have Start.ca internet to sign up for Digital Home Phone?

    The short answer is nope, you can sign up for Digital Home Phone with no need for Start.ca internet service. That being said, we do highly recommend that you take a look at our awesome internet packages anyway.

What is Digital Home Phone?

Digital Home Phone works pretty much the same as a landline, except instead of relying on phone wiring, it allows you to chat with your friends and family through your internet connection. VoIP or Voice over Internet Protocol technology works by transferring audio signals into digital signals and vice versa.

All packages include the following features you’d typically have to pay an arm or a leg for:

Call display – See who’s calling

Call forwarding – Pass it on or take a call on the go

Call waiting – We get it, you’re popular

Three-way calling – 3 is not always a crowd

Voicemail – You can even get recordings forwarded to your email

Digital Home Phone Packages

Choose from 3 affordable plan options that can help you stay in touch with
friends and family, no matter where they may be.

Why go with Start.ca Digital Home Phone?

Why not get all the benefits of a traditional home phone, and then some, all for less money?

Keep your number

Transfer your current number over to our service at no extra charge. Just be sure not to cancel your existing service before contacting us!

New tech, same phone

Most standard corded or cordless home phone sets will work with our digital adapter, so switching over is super easy.

Real savings

Save up to $30/month or more compared to equivalent landline plans. You can start a vacation fund with those savings!

No contracts

You like your freedom. We get that. That’s why all of our services are charged on a month-to-month basis. No contract required.

24/7 support

If you ever experience an issue with your service, our Customer Experience Group is available to help you out 24/7/365.

Work from home

Tired of charging your cell phone 3 times a day due to work calls? Digital Home Phone may just be the solution to your low-battery blues.

Emergency 911

The emergency 911 service provided with our Digital Home Phone plans differ in a number of ways from the traditional 911 service available with most traditional phone lines. For more information about the differences and limitations please see www.start.ca/services/digital-phone/about911

We’re here to answer your questions.

Check out our frequently asked questions and contact us if you still need help.

Internet that’s friendly

With plans starting at just $39/month, it’s easy to see what people are smiling about.



Switch Today

Experience Start TV

The channels you love, the features you want. The future of TV is here. Plans start at $10/month.


Get TV Today

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