To ensure you have the best TV experience, try these steps from our Customer Experience Support Reps to help optimize your set up.
Download your TV Optimization GuideYou can find answers to common Start TV questions here. If you don’t find yours, ask us!
You can access them on your phone or tablet via the Start TV mobile application, or via the watch website watch.start.tv. These are only available on your home network.
Features differ based on the individual agreements that we have with channel providers.
You can reset your Start TV password by logging into your Customer Portal, at www.start.ca/portal/login or by giving us a call at 1-866-434-5888 - one of our Support Agents will be happy to send a Password Reset Email to you.
Your remote should automatically pair when you set up your Start TV. If the remote is unpaired, then you will want to follow these steps:
You need our Internet to have our TV because the CRTC mandates it.
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