Jacob from the Start.ca service desk is here to review everything you've received (or will receive) as a brand new Start.ca DSL internet customer.
This video features captions and descriptive transcript.
Here’s an overview of all the equipment you will receive as a new Start.ca DSL internet customer, and how to set up your equipment.
Start by plugging the telephone wire into the telephone jack you want to use.
A lit DSL light and internet light means you have a connection and should be able to connect to the internet.
Planning on connecting multiple devices? In this case you’ll likely be connecting the modem to a router, which will allow all the devices to get online. If you’re only connecting one device (e.g., a laptop), you can now plug it directly into your modem with an Ethernet cable.
Next, check and make sure your DSL modem’s lights have stabilized.
You should now be online if every has been connected properly and your internet service is active. Please contact us if you have any problems.
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