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Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve
complaints of consumers about their telecom and TV services, and complaints of small business customers about their
telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service,
you must first try to resolve it directly with your service provider. If you have done so and have been unable to
reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website
at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.
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