To proactively protect our staff and our customers in response to COVID-19, our retail space will be closed until further notice. Hardware scheduled to be picked up by customers at our office will be shipped to the customer's preferred address instead. Our Service Desk remains open but we anticipate you could expect longer wait times than normal. Thank you for your patience during these challenging times.

Product Owner

Full-Time Position

← Back Career Opportunities / Product Owner
← Back Career Opportunities / Product Owner

Keith

Technical Support

What's it like to work at Start.ca?

“When I began working at Start.ca just over 6 years ago, it was a family atmosphere where putting the customer first was the most important thing. As we've grown, that feeling has remained.”

Keith

Cable Technician

Location: London, ON


Start.ca is currently seeking a highly motivated and results oriented Product Owner who wants to make an immediate impact. The Product Owner will work within the agile process and is a key authority for decisions regarding priority, business value, and functionality for all the work done by the agile development team.
The Product Owner possesses an in-depth knowledge of goals and desired objectives of the project.
If you are a self starter with a passion for technology, Start.ca could be the place for you!

What you will be doing:

Writing user stores and acceptance test criteria.
Balancing work-in-progress levels, backlog maintenance, and maintains Minimum Viable Product boundaries.
Ensuring that support teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
Using clear goals to communicate the project vision at the beginning of every release and sprint so that the team understands and is equipped to realize it.
Making business decisions and clearly communicating requirements through epics and stories so they are understood.
Representing, interfaces with and engaging the business user.
Tracking and communicating team progress outside the team.
Demonstrating the finished product to departmental liaisons and provides post-promotion support.
Facilitating project planning and reviews.
Managing injections into active sprints to minimize disruption to the development team members.
Reviewing deliverable and demonstrable product after every sprint and has the authority to accept or reject.
Maintaining standards for testing and progress visibility.
Planning product releases and facilitating demonstrations to stakeholders.
Other appropriate responsibilities relevant to the role today and the role as it may evolve.

The successful candidate has:

Degree/Diploma from college or university, or equivalent professional experience.
Thorough understanding of agile software development methodologies, values, and procedures.
Two or more years in a Product Owner role or equivalent experience.
Four or more years of agile project management experience.
Certified Software Product Owner or equivalent certification.
Thorough understanding of the software development lifecycle.
In-depth knowledge of testing practices and techniques.
Ability to understand technical issues.
Excellent verbal and written communication skills.
Ability to motivate the team to reach their highest potential.
Exceptional time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision.
Ability to identify problems and situations, take appropriate action, implement solutions, or escalate as required.
Advanced negotiation skills with proven leadership ability.
Self-motivation and capable of managing multiple priorities and tasks as delegated.
Excellent interpersonal skills, ability to work with diverse personality types.
Creativity and is efficient in proposing solutions to complex, time-critical problems.
Collaborative approach in driving decisions.
Strong analytical and problem-solving skills with a high attention to detail.

Who is Start.ca?

We are a telecommunications company located in London, ON and we provide internet, television and phone solutions.
We are devoted to delivering a world class customer experience with each and every customer interaction.
At Start.ca, we live by our core values: Friendly, Smart, Honest, Reliable, Forward and Involved.
We have a dynamic, reputable, and FUN company culture - it’s what brings our employees here and keeps them here.
As we grow, we want our employees to grow with us through our career advancement opportunities and continuous professional development.

Diversity is important to us, and we believe our differences make us a better company. Our differences help us to be innovative, with new attitudes, new processes, and new solutions to difficult problems. We respect our differences and this respect is shared throughout our culture.

Interested in this position?

Are you a high energy, motivated team player?
Start.ca could be the place for you!

Apply Now

Where do you want service?

Type in your address to find out what services are available there.

Are you an existing customer?

Where do you want service?

Type in your address to find out what services are available there.

Start.ca Live Chat