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Software Quality Assurance Specialist

Full-Time Position

← Back Career Opportunities / Software Quality Assurance Specialist
← Back Career Opportunities / Software Quality Assurance Specialist


Technical Support

What's it like to work at

“When I began working at just over 6 years ago, it was a family atmosphere where putting the customer first was the most important thing. As we've grown, that feeling has remained.”


Cable Technician

Location: London, ON is looking to add a highly motivated Software Quality Assurance Specialist to our Development team.  The Software Quality Assurance Specialist is responsible for partnering with the software development team in a continuous delivery environment to ensure releases on’s core platform and all client facing applications flawlessly meet business and technical requirements. They will also search for, investigate, reproduce, document, and track issues through resolution. Along with the responsibilities and requirements specific to this role, you are also expected to abide by and encourage Start’s Code of Conduct, helping to strengthen our trusting and positive work environment.

What you’ll be doing:

Automating full regression tests and performance load tests in to a continuous delivery build pipeline.
Working closely with Software Developers, Software Architect, Project Managers and Product Managers to review product requirements and system design from a testing perspective.
Establishing and building test plans, testing requirement matrices, test design/specifications and test cases as required.
Always looking for innovative ways to solve problems, approach situations from multiple angles, and test security in different ways.
Testing software builds, detecting all deficiencies, documenting and tracking them through resolution.
Sharing your expertise and collaborating with the Software Development team members in the execution of all testing assignments.
Operating as a self-starter and possessing the technical aptitude in troubleshooting both software and environment issues.
Be a catalyst for continuous improvement aiding in implementing new test strategies and process improvements.
Actively participating in project and team meetings, offering recommendations/ideas on development projects and for improvements in the overall development process.
Taking ownership over assigned projects, ensuring projects are completed within set timelines.
Collaborating with the Development team to create and update standards for project delivery.
Providing feedback, guidance, and advocate performant and maintainable code through code reviews and face-to-face conversations.
Stay current with trends, techniques, technology, and other factors impacting the role and team.
Other appropriate responsibilities relevant to the role today and the role as it may evolve.

The successful candidate has:

A Degree/Diploma in Computer Engineering/Science, a related program of study, or equivalent professional experience.
4-6 years of experience in a software development role coupled with experience working with databases.
4-6 years of experience in a QA automation role.
4-6 years of progressively responsible experience working in team based software development shop with a solid foundation in PHP or an object oriented language.
Experience within a large development team.
The ability to be comfortable in agile development environments and team structures using scrum.
Excellent verbal and written communication skills are a must.
Experience with one or more automated test frameworks (i.e. Selenium, Robot, Cucumber, etc.)

Strong knowledge of and/or experience with the following:
PHP, HTML, CSS, and JavaScript.
Object oriented programming concepts.
Relational database design and querying concepts.
Version control concepts.

Working knowledge of and/or experience with the following:
UI/UX design.
Agile development methodologies.

Experience with or a demonstrable ability to quickly learn containers and infrastructure automation tooling, i.e., Docker and Ansible is a great asset.
The ability to write understandable, testable code with an eye towards maintainability.
Sound judgement when balancing multiple priorities and deadlines with producing quality code and long-term code maintainability.
The ability to meet project deadlines without compromising quality of work.
Strong communication skills with the ability to explain complex technical concepts to all levels of the organization.
Excellent teamwork and team building skills coupled with the passion to act as a technical mentor who is keen to support others and share ideas within the team. Exceptional time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision.
Demonstrated aptitude for learning new technologies.
The ability to perform computer work, including typing and other fine motor movements for up to 80% of each shift.
The ability to identify problems and situations, take appropriate action, implement solutions, or escalate as required.

Who is

We are a telecommunications company located in London, ON and we provide internet, television and phone solutions.
We are devoted to delivering a world class customer experience with each and every customer interaction.
At, we live by our core values: Friendly, Smart, Honest, Reliable, Forward and Involved.
We have a dynamic, reputable, and FUN company culture - it’s what brings our employees here and keeps them here.
As we grow, we want our employees to grow with us through our career advancement opportunities and continuous professional development.

Diversity is important to us, and we believe our differences make us a better company. Our differences help us to be innovative, with new attitudes, new processes, and new solutions to difficult problems. We respect our differences and this respect is shared throughout our culture.

Interested in this position?

Are you a high energy, motivated team player? could be the place for you!

Apply Now

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