To proactively protect our staff and our customers in response to COVID-19, our retail space will be closed until further notice. Hardware scheduled to be picked up by customers at our office will be shipped to the customer's preferred address instead. Our Service Desk remains open but we anticipate you could expect longer wait times than normal. Thank you for your patience during these challenging times.
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25 years of friendlier, fairer internet service

Thank you!

Since 1995, our customers have trusted us to provide them with fast, reliable, and affordable internet services. Thank you for placing your trust in us. Serving you these past 25 years has been our privilege.

25 years of pushing technology further

You don’t become an industry leader by accepting the status quo. From developing pre-internet messaging systems to pioneering fibre internet in London, Start.ca has continually evolved to stay at the cutting edge of internet tech. 25 years ago, we set out to improve internet service across Ontario. By always looking forward, and constantly asking how we can make things better, we’ve done that.

Our history

  • 1995

    Our beginning

    Peter Rocca and Darryl Olthoff launch Multiboard Communications Inc.

    1995

    First internet customer

    At this time, the big networks were still just providing TV and phone service.

    1998

    First data centre customer

    The same year Google was founded, we were getting into server and data storage.

  • 2000

    Paging service

    Before smart phones, this was often the fastest way to reach someone.

    2004

    Rural wireless

    Before bringing fibre internet to underserved areas, we offered fixed wireless internet.

    2014

    Home phone service

    Launched our VoIP digital home phone service at a fraction of the cost of a landline.

  • 2015

    Start.ca rebrand

    A friendly Canadian name for a friendly Canadian company.

    2015

    First fibre customer

    What started as a side project would go on to become one of our most in-demand services.

    2017

    Business of the year

    Received London Chamber of Commerce Large Business of the Year Award.

  • 2018

    New State-of-the-art Data Centre

    Features 3-step biometric access, backup generators, 100% uptime, and full redundancy measures.

    2018

    Start TV launched

    TV for the 21st century, delivered directly through your Start.ca internet connection.

    2020

    Mercku Mesh Router launched

    Internet speeds have increased. We needed to offer our customers a router that could keep up.

  • 1995

    Our beginning

    Peter Rocca and Darryl Olthoff launch Multiboard Communications Inc.

    1995

    First internet customer

    At this time, the big networks were still just providing TV and phone service.

  • 1998

    First data centre customer

    The same year Google was founded, we were getting into server and data storage.

    2000

    Paging service

    Before smart phones, this was often the fastest way to reach someone.

  • 2004

    Rural wireless

    Before bringing fibre internet to underserved areas, we offered fixed wireless internet.

    2014

    Home phone service

    Launched our VoIP digital home phone service at a fraction of the cost of a landline.

  • 2015

    Start.ca rebrand

    A friendly Canadian name for a friendly Canadian company.

    2015

    First fibre customer

    What started as a side project would go on to become one of our most in-demand services.

  • 2017

    Business of the year

    Received London Chamber of Commerce Large Business of the Year Award.

    2018

    New State-of-the-art Data Centre

    Features 3-step biometric access, backup generators, 100% uptime, and full redundancy measures.

  • 2018

    Start TV launched

    TV for the 21st century, delivered directly through your Start.ca internet connection.

    2020

    Mercku Mesh Router launched

    Internet speeds have increased. We needed to offer our customers a router that could keep up.

The Start.ca stats

Here are some of the ways we’ve kept you connected over 25 years:

25 years of building a better community

When we support each other, everyone wins. This philosophy has led to us getting involved in several important causes and community events over the years, including:

Children’s Health Foundation

Supporting CHF’s efforts in our Community. The Start.ca Sports Celebrity Dinner raises vital funds for the Thames Valley Children’s Centre year after year.

Humane Society London & Middlesex

Working with HSLM to provide education, advocacy, and shelter for animals in need. Partnering with HSLM at various events around London is a staff favourite!

The GREEN Project

Partnering with the Upper Thames River Conservation Authority to offer environmental sustainability education to youth across Middlesex County.

London Knights

Proudly supporting the London Knights OHL hockey team and the House of Green! Go Knights, go!

Start.ca Performance Stage

Our Stage at the Budweiser Gardens is home to some of the best music, family entertainment, and theatre London has to offer.

Start.ca Rocks the Park

Sponsoring London’s biggest music festival since 2013. Year after year, we create a SEA OF GREEN for concert goers to enjoy. In 2019, we were proud to take on the role of title sponsor.

Don’t take our word for it

We’re changing the way people feel about internet providers one customer at a time. Check out what some of our happy customers had to say about us.

"At that time, I had no experience whatsoever with the internet and I know that I would not have received that type of service from the larger providers. Since 1996, I have watched them grow into a remarkable organization. When you work for and care for your customers, you earn their loyalties, and after 24 years, I remain a committed customer to Start.ca."

Ron Lozon, Start.ca customer since 1996
Owner, One Source PPP

"I have had the best experience with this company. Their customer service is excellent, they do follow up to ensure the problem has been solved. I highly recommend Start.ca for all your TV and internet needs ❤."

Lee-Anne Kelly,
Facebook Fan and Start.ca customer

"We did our homework with a whole creative team of people in the community who knew what they were talking about, and we came up with Start.ca as our business of choice."

Michelle Baldwin
Innovation Works
London

Some things never change

A lot has changed in the world in 25 years. One thing that has remained the same is our commitment to staying true to our values.

  • We still offer simple billing and transparent rates
  • We still offer freedom from contracts
  • We still don’t make you bundle to get the best price
  • We still offer the same incredible service our customers have come to expect from us.

So here’s to 25 more years of friendly internet, TV, home phone service, and commitment to you. Cheers.

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