Start Communications

a better kind of internet.

383 Richmond Street, Suite 1200
London, ON, N6A 3C4
519-434-5888 • 1-877-78-START
support@start.ca
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Quick Links

  • Login to my account
  • Signup for service
  • Lookup high speed availability
  • Setup banking payments
  • Make a payment
  • Contact us

iPhone Setup

Step 1.

Press Settings on your iPhone.


Step 2.

Press Mail, Contacts, Calendars.




Step 3.

Press Add Account....




Step 4.

Press Other.




Step 5.

Press Add Mail Account.




Step 6.

You will need to complete all of the information for your account:

Name
Address
Password
Description
Enter the display name for your email account
Enter your full email address, ie "username@start.ca"
Enter the password that has been assigned to this email account
Enter the description of the account

...once all the information is filled in press Save




Step 7.

You will need to complete all the information for your account:

Type
Name
Address
Description

Incoming Mail Server
Host Name
User Name
Password

Outgoing Mail Server
Host Name
User Name
Password
Press POP
Enter the display name for your email account
Enter your full email address, ie "username@start.ca"
Enter the password that has been assigned to this email account
Enter the description of the account

Enter mail.start.ca
Enter your full email address, ie "username@start.ca"
Enter the password that has been assigned to this email account


Enter mail.start.ca
Leave blank
Leave blank

...once the server has been entered press Save.




Step 8.

You will be prompted that the certificate for your email address is invalid. Press Continue.




Step 9.

The connection should fail and ask you to try to connect without using SSL. Press Yes,




Step 10.

You have successfully created an account on your iPhone. You will be returned to the Mail, Contacts, Calendars screen.